Having Trouble Signing In?

 

Issue:

How do I reset my password or sign in with my support account? 

Environment:

Lucidworks for Attivio Support Portal, Zendesk

Resolution:

1. On the portal homepage, click on Sign In in the upper right-hand corner.
2. Then select, Forgot my password
3. Enter your email and hit submit and the system will send you a password reset email. 

**If for some reason you can't login or don't receive the email, you can still submit your request through the Submit a Request Link without signing in. 

Cause:

N/A